Terms & Conditions

****ALL PAY AS YOU GO CUSTOMERS MUST COMPLETE THE SIGN IN FORM ON EACH GYM VISIT****THIS INFORMATION WILL BE KEPT FOR AT LEAST 21 DAYS AND STORED ON A SHARED VIDAHOST SERVER IN ORDER TO HELP AND AID ALL GOVERNMENT AUTHORITIES WITH THEIR COVID-19 PREVENTION TRACK AND TRACE PROGRAMS.

To create a more environmentally friendly gym and move forward digitally by removing pen and paper, all customers (including pay as you go) subscribing or making payment to any plan automatically agree to the terms and conditions set out below. These include your payments, gym rules, safety guidelines for you / others around you, using the equipment and most importantly using common sense in the gym.

All subscriptions have a start date / end date or renewal date, it is important you keep track when you are due for payment as failed payments may occur. Should this happen, please check the following: 1) you have linked your bank account correctly. 2) You have funds in your linked bank account. 3) Link your bank card 4) Check if your bank card is valid and hasn't expired or been lost or stolen. 5) Make your fund sources are set correctly within your PayPal account.

If you are subscribing by PayPal on a recurring plan there are no charges for failed payments, however, PayPal will continue to collect all payments on our behalf until you cancel your subscription. If you do not cancel your subscription or if there are outstanding payments we will not be able to suspend your account until the full balance has been paid. It is your responsibility to make sure payments are made on time and should you wish to cancel, you must do this by accessing your PayPal account. You agree to all these conditions when subscribing to any of our plans and using PayPal as the payment method. Should you choose to pay by direct debit via one of our partners, you also agree to the same terms conditions above except for payment failure. Should a payment fail through Debit Finance or one of our 3rd party collection agencies, there are small charges should any payments fail.

All time-fixed plans are assigned a length of time and end on a certain date, please make a note of this date as this is the date you will be due for payment. We do not allow time-pinching, you can either pay for a single session or re-subscribe. On occasion we may be able to back-date your payment should you be late / struggling financially or in extraordinary circumstances.